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How Long Should We Wait Before a Moderator is Concidered M.I.A.?  

community 38F   
9222 posts
9/9/2009 6:31 pm
How Long Should We Wait Before a Moderator is Concidered M.I.A.?

Group moderators have a funny way of vanishing sometimes. No one can reach them, and the group is left with co-mods that have limited tools to help the group out.

We've been working on a few solutions to this issue based on your feedback. We also want to know how long a moderator is gone before you consider them gone-gone/not engaged/needs to be replaced.

Should it be different for groups of different sizes?

Any thoughts you have, please leave. This goes straight to the team at Site Support Blog and they are the ones who will help when this happens.
7 days
2 Weeks
3 Weeks
A month
2 months
More than 2 months


rm_NassyFox 62F
37014 posts
9/10/2009 12:12 am

I think you will need to have different times in place for groups of varying sizes. A month may be too long for the most active groups, but the co-mods of those groups might be able to say what is best for them. Smaller groups can probably handle a month before a change is needed.


buxombbw4u 56F
16144 posts
9/10/2009 3:48 am

Have you thought about just expanding a co-moderator's powers in a group instead? Possibly allowing the moderator to decide how much power the co-mod should have? Maybe even having one of the co-mod options the ability to remove a moderator?

2022... it HAS be better, right?!


rm_FXSBOB3 48M
4437 posts
9/10/2009 4:19 am

What about a "vacation status"
The mod posts to the group/site before leaving.
'Hey kids,dinner's in the oven~be back later'
Desertion is Desertion


Local Adult Companion
Parody Of a
Real
Sex Site


MyHeartLost4U 59M
2487 posts
9/10/2009 10:57 am

Two months.


qyxx 67F
3348 posts
9/10/2009 2:36 pm

I think you are the moderator of a group, you should take an active interest. If you cannot be active, at least once a month, you should not be the moderator. Thirty days is more than enough time for drama to escalated out of control.

Q.


MyHeartLost4U 59M
2487 posts
9/10/2009 7:04 pm

No one can tell what really goes on in any members life. There are the unexpected circumstances that do happen and occur. 2 Months is really not all that long of period time for a Moderator to go inactive when they have Associate moderators.

Reasons I say 2 months:

I have created groups myself over the past 4 years on this site and also co-mod too.

When I originally created The Likeminded Ones and moderated it there was no associate moderator functions in the settings. That was added a little over a year later.

The co-moderator has the tools to Ban a member and delete postings from a group. The only thing they cannot do is edit the group descriptions and settings; therefore, the associate moderator is the protector and is responsible to keep the drama out of a group when and if it occurs while a moderator is not available online.

The group of The Likeminded Ones that I created I handed over to another member to be the moderator of. He went missing for several of weeks due to life circumstances that can fall on anyone at any given time. The associate moderators took care of the group. However, being the creator of the group when the mod went missing for more then 8 weeks, I took the group back. Ryan, remember that email I sent you of the security flaw that grabbed your attention and spun a few heads that was resolved?

Anyhow, when the moderator I chose to take the group over from me in the past returned I placed the group back in his hands.

NOW here is a prime example of why there should be a time set of inactive moderator.

Currently, I am listed as an associate moderator of a group I am not a member any longer of; yet, I still have control over banning and deleting posting in that group. That group is black women and white men.. When I left the group I emailed the moderator to remove me as associate moderator of the group. The moderator has been inactive on the site for over 6 months now.

I brought this to the attention of SiteSupport over 4 months ago and requested in that Blog to either be removed as associate moderator or be placed as moderator. As always....and no insult is being implied here. Mr. Potter of the SiteSupport tends to have a habit of insulting members intelligence and nothing ever gets resolved. Since that last post in SiteSupport Blog, I have found that over 90% of my posts to it inquiring about Bugs are deleted; yes, my posts were in corresponding topic threads. Every time I go to check for a reply to my post there is only one from SiteSupport that has replied to other members and that is Mr. Potter. Consequently, that leads me to believe that he\she is the one deleting my postings with prejudice. Ryan, we have both communicated several times and you know for yourself I am very detailed in describing a bug or issue.

I have no trust or confidence with the SiteSupport Blog as I have with you Ryan, when it comes to site bugs, issues or for improvements. Please relay this info in regards to the time frame of missing Moderators being removed. Also if possible, I would like to be placed as Moderator of black women and white men. so I can remove myself as Associate moderator and seek out a new moderator of that group.


community replies on 9/11/2009 2:30 pm:
Thanks for your thoughts. I've been put on hold to change any moderators until we have an official policy. Still, it seems to me you need help and it's hard not to. I'll have to look at the group.

I appreciate the 2 month support. What would you do with our Girls Watching Guys on Cam, or our Masturbation Group? Their mods went missing and in a few weeks, things got out of control. I don't think two months would have worked for them. We'll see what people have to say...

_JKH_ 70M
5448 posts
9/11/2009 2:39 pm

If you ever need one in the A/L I sure need a job, via the internet. I certainly have a lot of insight there.

~ ~


_JKH_ 70M
5448 posts
9/11/2009 2:41 pm

But to answer about the group thing. A month is well long enough.

~ ~


hardcorefun732 37M
14 posts
9/11/2009 3:16 pm

3 weeks


Thetittiedbitch 45F

9/11/2009 3:49 pm

I think a person who put a group together should be responcible for that group. I feel if they leave for a short period of time, they should announce that to the group. For an extended time period, they should have an alternative to relief their position during that time.

If they simply disappear and say nothing. No more than a month, then a replacement is needed.

No, we do not need a moderator for the A L.


MyHeartLost4U 59M
2487 posts
9/11/2009 3:55 pm

community replies on 9/11/2009 5:30 pm:
Thanks for your thoughts. I've been put on hold to change any moderators until we have an official policy. Still, it seems to me you need help and it's hard not to. I'll have to look at the group.

I appreciate the 2 month support. What would you do with our Girls Watching Guys on Cam, or our Masturbation Group? Their mods went missing and in a few weeks, things got out of control. I don't think two months would have worked for them. We'll see what people have to say...


Yes Ryan, I could use the help in regards to being a co moderator of a group that I no longer am a member of. It would be deeply appreciated.

As for the drama that occurred in the two groups you mentioned here as examples I took a look at. One of the groups (Masturbation) only has a Moderator and NO Associate moderators; consequently, that group will always be vulnerable to negative situations happening within it.

The second group (Girls Watching Guys on Cam) you mentioned as an example has several of appointed Associate Moderators. There is no reason that any negativity or drama should had occurred within that group considering the members I noticed that are associate moderators are active members of the site. Only one way I would see any incidences would be an associate moderator trying to cause problems within a group. I am not sure...but I do not believe an associate moderator has the ability to ban an associate moderator.

Suggestion:

Any group that a moderator goes MIA for 2 weeks that does not have associate moderator for should be disabled until a new moderator has been chosen. A new moderator being assigned should be based on group activity by date of postings and not by number of postings in the group.

Any group that has Associate moderators where a moderator goes MIA should have 2 months time period before disabling and/or replacement of a moderator is executed.

There will be issues either way with changing this policy of moderators and groups.

What is going to happen Ryan, when a group has several associate moderators and the moderator goes MIA and a replacement is chosen that is not approved by the other associate moderators or its members? You will have more drama within that group and can spill out of the group.

Quite honestly....I believe any group that goes without a moderator for an extended period of time of 2 months that has no associate moderators appointed should be disabled until the moderator returns to re-enable the group.


kym0862 67F
17 posts
9/12/2009 2:47 pm

I've e-mailed Local Adult Companion several times over several years about the missing mod of the group "Just Cooking". Before the mod went "poof" I asked him several times to make me the co-mod (after he disappeared for a couple of months) but he refused. Now there isn't a mod and has nit been a mod for at lease two years which really pisses me off.

There should be a way that if a Mod does not have an active profile for two months and does not have a co-mod then if someone is interested in being the mod they should be able to do so - without having to create a new group

Also thanks for posting this topic and poll


Discretion4Sur 69M
96 posts
9/14/2009 1:55 pm

The time frame for considering a moderator MIA necessarily needs to be tied to the general activity of each individual group. This cannot be a one size fits all situation.

Large or very active groups need to be much more closely watched than smaller or less active groups. Note that there is frequently NO correlation between the size of a group and it's level of activity.

I would be nice to have the framework of a policy, but I think specific/hard time limits is asking for trouble.

As for the privileges of associate moderators, there are a couple of things to consider that have not been mentioned, or have not been explained well here.

The first is that even though an associate moderator can ban members - they cannot un-ban them if they make a mistake or if it turns out that the banned member has sufficiently repented. Only the main moderator, the group 'owner' , can un-ban members. That means that groups can not function well in the absence of the head moderator for extended periods of time. A dispute within the pool of associate moderators could quickly destroy a group.

The second is that for associate moderators, the ban button appears under every member's name except the group owner. This includes other associate moderators and their own name. I have not personally tested this option, but I know it it there. Again, consider a dispute amongst the associate moderators and you see the danger.

Both of the things above support the notion of giving the head moderator (the group owner) options over how much power their associate moderators have. The head moderators should be able to dial in any subset of their own privileges for any given associate moderator on an individual basis.

But, I am totally against giving associate moderators any option to 'take over' a group from a head moderator unless it is done through customer support - and even then only after the head moderator either freely gives up the group or cannot be reached by customer support.


MyHeartLost4U 59M
2487 posts
9/14/2009 6:06 pm

    Quoting Discretion4Sur:
    The time frame for considering a moderator MIA necessarily needs to be tied to the general activity of each individual group. This cannot be a one size fits all situation.

    Large or very active groups need to be much more closely watched than smaller or less active groups. Note that there is frequently NO correlation between the size of a group and it's level of activity.

    I would be nice to have the framework of a policy, but I think specific/hard time limits is asking for trouble.

    As for the privileges of associate moderators, there are a couple of things to consider that have not been mentioned, or have not been explained well here.

    The first is that even though an associate moderator can ban members - they cannot un-ban them if they make a mistake or if it turns out that the banned member has sufficiently repented. Only the main moderator, the group 'owner' , can un-ban members. That means that groups can not function well in the absence of the head moderator for extended periods of time. A dispute within the pool of associate moderators could quickly destroy a group.

    The second is that for associate moderators, the ban button appears under every member's name except the group owner. This includes other associate moderators and their own name. I have not personally tested this option, but I know it it there. Again, consider a dispute amongst the associate moderators and you see the danger.

    Both of the things above support the notion of giving the head moderator (the group owner) options over how much power their associate moderators have. The head moderators should be able to dial in any subset of their own privileges for any given associate moderator on an individual basis.

    But, I am totally against giving associate moderators any option to 'take over' a group from a head moderator unless it is done through customer support - and even then only after the head moderator either freely gives up the group or cannot be reached by customer support.
"The first is that even though an associate moderator can ban members - they cannot un-ban them if they make a mistake or if it turns out that the banned member has sufficiently repented. Only the main moderator, the group 'owner' , can un-ban members."

At first I thought this is false until I tested it.

There is still a way for Associate moderators to unban a member that has been banned by way through a backdoor. Which I just tested and does work!!!

Ryan....I have placed you as an Associate Moderator of AFF Members Focus Group you need contact me ASAP on IM so I can show you another work around that may also be a group security risk.

AFFLMO-Nick


Discretion4Sur 69M
96 posts
9/16/2009 6:04 am

D4:
"The first is that even though an associate moderator can ban members - they cannot un-ban them if they make a mistake or if it turns out that the banned member has sufficiently repented. Only the main moderator, the group 'owner' , can un-ban members."

Nick:
"At first I thought this is false until I tested it. There is still a way for Associate moderators to unban a member that has been banned by way through a backdoor. Which I just tested and does work!!!"

As very few know about that method, associate moderators are still left without an un-ban option.


sunog22 66M

9/21/2009 10:54 am

It depends on how active the group is for real active groups it should be 1 oe 2 weeks,for less active groups it should be 1 month


Cancer6962 61M
267 posts
9/25/2009 7:46 am

I know this is slightly off topic but it deals with one of the many problems that's present when a moderator goes MIA or gets banned.

Two of the groups I belong to,
Married ladies looking (Disabled) (9 members, 151 topics) and
REAL People Who Want To Meet (Disabled) (10 members, 49 topics)have been disabled for approximately a year.

I sent an e-mail to, for lack of a better name, "Customer Support" and the response I received was laughable.

Here is part of what I sent:

I'm also wondering if there is a way I can discontinue membership in Interest groups that have been disabled. I belong to two groups that have been disabled for months, "Married ladies looking" and "REAL People Who Want To Meet". I see no purpose in continuing membership in them if I can't access them.

Here is the response:
Please refer to the steps below to leave your group:

1. Login to your account.
2. Click on "Groups" on the menu bar.
3. In "My Groups" section, select the group that you want to leave.
4. After entering the group, simply click the button "Leave this group", then a confirmation page would appear.
5. Click on "Leave this Group" to complete the process.

With the group "disabled" you can't access the main page to select "Leave this group". Instead I'm sent to a page informing me, "My Groups
You have not joined any groups yet."

I don't know if this is something that is Internet Explorer(6, 7, and specific or just a overall glitch but something needs to be done about it.

Just a thought,

Cancer6962

I eat'n


Cancer6962 61M
267 posts
9/25/2009 8:19 am

As far as the MIA moderator topic is concerned I think it would need to be group specific with a 2 to 3 month maximum.

Small inactive groups could go for months without problems or entries for that matter. Larger, more active groups could require more attention. Perhaps setting group size limits before requiring co-moderator(s) is/are required would be helpful.

I moderate a small group and activity goes hot & cold. I do know that when I'm busy with work and life in general I may not log-in for a month or more.

Say for instance a moderators computer crashes and they have no internet access. Should they be penalized within a few weeks? We all know what a time consuming pain it can be if your trying to get some computers repaired under warranty.

If a moderator deletes their profile or is banned a new moderator should be assigned within a week or two. That way the group isn't left in limbo for a prolonged period of time. That's how I became a moderator.

Cancer6962

I eat'n


sweet_VM 65F
81699 posts
9/28/2009 10:42 am

On average, I think a month is plenty of time. It someone is going to be away for any period of time they should pass the room over to someone in the in term to keep an eye one it. We all have life issue that have to dealt with don't we. The bigger the group, needs attention ASAP. You don't want to leave that group too long unattended. It is the room owner responsibility to do something.

Become a blog watcher sweet_vm


_JKH_ 70M
5448 posts
2/6/2011 6:36 pm

    Quoting _JKH_:
    If you ever need one in the A/L I sure need a job, via the internet. I certainly have a lot of insight there.


~ ~


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