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When Being A Karen Works  

DonnaChang 54F
457 posts
7/24/2020 7:58 am
When Being A Karen Works


I moved into the house I bought in April. Since then I have had poor cell service. But let back up a little.

I have Verizon Wireless. I have been having issues with cell service in my hometown for the past year. I blame Verizon. Everyday was hit or miss if you got any bars. Prior to 4G, my hometown got great service. Then 4G came and there have been issues. Sometimes you have bars and sometimes you don't. Then there are the dropped calls and the whole thing being down for an unknown reason that Verizon can't explain.

So in April when I moved into my house, I noticed NO service. I thought it was my phone (it was 4 yrs old). So I bought a new one about 3 wks ago. Again, NO cell service. I can use WiFi for data, but if I try using it to call anyone, They can't hear me and hang up. This is all very frustrating.

Everywhere I go in the entire county has horrible service. So I said enough is enough. While on my vacation, I decided to complain. I could only use chat services on their website. That didn't go well.

Over 2 days I chatted with 3 different Techs that read the same fucking script. Essentially, they are trained to keep saying it is your phone. I demanded that they provide the service I for or they lower my bill substantially. That got nowhere.

So I went to the BBB and filed a complaint against Verizon. I detailed everything in the complaint. Yada Yada Yada........So now, I'm getting a signal booster at no cost . I'm hoping this works. Otherwise, I might have to try another carrier.

Lastly, when I looked through the online Verizon Community Boards I found something interesting. Someone else complaining about the exact same issue I was complaining about. The person was from Illinois and stated that Verizon has been going down hill with quality of cell service for a few years but emphatically denies it. This person claims that Verizon is purposefully reducing cell signal so they can justify new equipment and pass the cost onto the consumer.

I believe that claim. It's what all businesses do.

So you see, this is a time when being a "Karen" is working in my favor. So the Millennial and Gen Z people who are happy with shitty service AND paying for such shitty service because they don't want to be called a "Karen"........All cell phones matter.

travellerabc123 54M
3989 posts
8/1/2020 7:35 am

It's nice to find people who aren't that far away for once!

Embrace the suck


big54al 69M
2259 posts
7/25/2020 1:17 pm

Typical Verizon practices. Back when all we had available to access the internet was DSL, it worked great and fast. As soon as FIOS was available in the neighborhood, the DSL service went to shit so that people would have to upgrade


RyuFujin 56F  
1445 posts
7/24/2020 10:30 pm

Verizon bought out Sprint recently, plus are in the process of upgrading their towers to 5G, so yeah... it's going to be messy.

I find it funny that "Paul", who's the spokesperson now for Sprint, used to be the guy who said "Can you hear me now?" on the Verizon commercials!

I myself have ATT, my phone's about 8 years old, but in the area I live in my phone only connects to the cell tower if I'm outside, or in one specific location in the house. Otherwise, no service at all, and boy does it suck.

It's not your phone, trust me. I know a few people who were communication techs in the service, who now work the same thing as a civilian. A cell phone repeater (booster) will help greatly for your home. It picks up the signal from the closest tower, regardless of carrier, and depending on the range capabilities of said tower in relation to the repeater. will determine how strong the boost will be.

You could gain all four bars with little to no issues on calls and texts, or it might only give you two to three bars max. Your store's tech should be able to tell you when they hard wire your house for it.

"Be who you are and say what you feel. Those who matter won't mind, and those who mind won't matter." ~ Dr. Seuss.


DonnaChang replies on 7/25/2020 11:07 am:
Yeah, the "Paul" thing is funny. I had not realized that Verizon bought Sprint. Good to know.

seems6666 53F  
4838 posts
7/24/2020 10:34 am

Change provider! save myself the time and hassle!


DonnaChang 54F
212 posts
7/24/2020 7:59 am

What would a non "Karen" do?


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